Privacy Policy

Brand: Greenify
Company: Salasar Dryfruit Trading LLP
Effective Date: 03 September 2025

1. Who We Are

Greenify is operated by Salasar Dryfruit Trading LLP (LLP-IN: ACA-2206, GSTIN: 08AEYFS4989Q1ZB, FSSAI: 12223027000277).
Registered/Office Address: F-09, Rajdhani Krishi Upaj Mandi, Sikar Road, Jaipur (Rajasthan) – 302013.
Website: www.greenifyfoods.in
Primary Email: info@greenifyfoods.in

This Privacy Policy explains how we collect, use, share, retain, and protect your personal data when you visit or shop with us.

2. Data We Collect

Identity and Contact: name, email, phone number, billing and shipping addresses.
Order and Payment: items purchased, order value, payment status and references. We do not store full card, UPI, or net-banking credentials; these are handled by payment partners.
Account and Communications: account details (if you create one), support requests, complaints, return/refund information, preferences.
Device and Usage: IP address, device/browser details, pages viewed, cookies and similar technologies for essential site functions, security, and analytics.
From Partners: delivery updates from couriers and payment confirmations from payment gateways.

3. How We Use Your Data (Purposes)

To accept and fulfill orders, process payments, deliver products, and issue invoices.
To communicate about orders, refunds/returns, and service updates.
To provide customer support and grievance redressal.
To operate, secure, troubleshoot, and improve our website and services, including analytics and fraud prevention.
To comply with applicable legal and tax requirements.

4. Legal Grounds and Consent

We process personal data with your consent and as otherwise permitted by applicable law for order fulfillment, customer support, fraud prevention, and compliance.

5. Cookies and Similar Technologies

We use essential cookies for cart, checkout, and login. Functional and analytics cookies help us improve performance. You can manage cookies in your browser settings; disabling certain cookies may impact site functionality.

6. Children’s Privacy

Our services are for adults. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a child has provided data, contact us to request deletion.

7. Sharing Your Data

We share data only as needed with:

Payment processors for payments and fraud prevention.
Logistics/courier partners for delivery and tracking.
Communication and customer-support tools for notifications and assistance.
IT, cloud hosting, and analytics providers for secure operations.
Professional advisors and authorities where required by law.

All service providers are required to handle data securely and only for permitted purposes.

8. International Processing

Your data may be processed in India or other countries where our service providers operate. We will follow applicable laws for such transfers and processing.

9. Data Retention

We retain personal data for as long as needed for the purposes stated above and as required by law. Records required for tax and accounting are generally retained for six years from the due date of the annual return for the relevant year. After the applicable period, we delete or irreversibly anonymize the data unless longer retention is required for legal claims or investigations.

10. Your Rights

Subject to applicable law, you may request to:

Access the personal data we hold about you.
Correct or update inaccurate or incomplete data.
Delete data you previously consented to, where permitted.
Withdraw consent for processing based on consent.
Lodge a grievance using the contact details below.

To exercise these rights, write to us using the contact details in Section 13.

11. Security

We use administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, disclosure, or loss. We also require comparable safeguards from our service providers.

12. Third-Party Links

Our website may contain links to third-party sites or services. Their privacy practices are governed by their own policies. Review them before sharing data.

13. Grievance Redressal and Customer Care

Grievance Officer/Customer Care: Raghav Rathi
Phone: +91 7014597821
Email: care@greenifyfoods.in
Address: F-09, Rajdhani Krishi Upaj Mandi, Sikar Road, Jaipur (Rajasthan) – 302013
Hours: 10:00 AM to 6:00 PM, Monday to Friday

We will acknowledge complaints promptly and aim to resolve them within the timelines prescribed by applicable law.

14. Updates to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. The updated version will carry a new effective date.

15. Contact Us

For any privacy questions or requests, email us at care@greenifyfoods.in or contact the Grievance Officer listed above.